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Training for RCs - Index of the RC Training Video Series


Receiving Agency Related Guide (RARG)

Summary:  
Index of the RC Training Video Series. This series is intended for introductory training of Receiving Coordinators and also as a review of the placement process within HSPnet.

If you are a new Receiving Coordinator and do not have full access to HSPnet, please view these videos and then complete the RC Training Quiz


Module

Description

1

RC Role Video
An overview of the role of the Receiving Coordinator (RC).
(8 minutes)

2

Other Roles in HSPnet
An overview of other roles in HSPnet.  
(6 minutes)

3

Essential Terminology
An overview of of Essential Terminology the Receiving Coordinator (RC).  
(9 minutes)

4 - Part A

HSPnet Welcome Screen and Navigation - A
An overview of the the HSPnet Welcome Screen and Navigation for the Receiving Coordinator (RC).
(10 minutes)

4 - Part B HSPnet Welcome Screen and Navigation - B
Includes topics on Current View, Filtering the fields to view placements in Welcome Screen and Inbox.    
(9 minutes)
4 - Part C HSPnet Welcome Screen and Navigation - C
Includes topics on on Changes/Alerts from Other Agencies, Group Conflict Alerts, Group Shift Schedule, CFO Summary, Lookup (Person).    
(9 minutes)
5

Placement Request Details
An overview of the the Placement Request Details.  
(8 minutes)

6 - Part A

RC Placement Cycle
An overview of the role of the Placement Cycle for the Receiving Coordinator (RC).
- Placement Cycle
- RC Welcome Screen – Pending requests and the explanation of the following fields to ASSD.  
(12 minutes)

6 - Part B Placement Cycle Video- Continuation of Pending Screen Overview
- Continuation of Pending requests.
- Toggling between Pending, Inbox and Calendar Views.
- Individual and Group Shift Schedules.
- Conflict Flags.
- Other icons of the Preview Pending Screen Screen 
(8 minutes)
6 - Part C Placement Cycle Video - Redirecting Requests to the Destination
- Redirecting Requests to the Destination (Redir).
- Redirecting Requests to the Destination that is not using HSPnet (Redir-P).
- Reporting Queue / Action Needed – to be Delivered.
- Stock Redirect P Message.  
(10 minutes)
6 - Part D

Placement Cycle Video - Redirecting Requests to the Destination con't
- Pending Requests with Conflict Flags.
- Adding Conditions to a Request / Conditions Removed.
- Dismissing Requests.
- AccD to be AccA / DecD to be DecA.
- Accepting and Declining Redir-P Requests.
- Redir-P For Follow-up.
- Adding a New Supervisor / Preceptor.
- For Follow-up, AccA to be Confirmed, need Student Assignment, Cancelled.  
(12 minutes)

6 - Part E Reporting and History Tab
- Reporting Menu – Placements & Schedules.
- Reporting Menu – Report Wizards.
- Placement Request History.  
(4 minutes)
7 - Part A Staff & Users Management
An overview of Staff & User Management.
- Department Maintenance, Add / Create a new Department and Department Contact.
  
(13 minutes)
7 - Part B Staff & User Management - Creating Staff Records
- Adding a new staff record.
- Moving a staff record to another Department.
- Deactivating and Reactivating staff records.
(8 minutes)
7 - Part C Staff & User Management - Creating HSPnet User Accounts
- Staff Profile.
- Creating HSPnet User Accounts.
- Monitor View.
- Different stages of access “yellow, light grey and dark grey” Key overview.
- Copy from Existing User.
- Department, Disciplines, Sites, Services, and Destinations staff access.
(21 minutes)
8 - Part A Services
An overview of Services, Destinations and Profiles.
- Service Maintenance, Service Contact and adding a new Service.
- Lookup Feature.
(9 minutes)
8 - Part B Service, Destinations and Destination Contacts
- Adding/removing a Service to a Destination.
- Adding a Destination Contact to a Destination.
- Managing and Updating Destination Contact Access.
- Adding a new Destination to a Site.
- Reactivating a Deactivated Destination.
(14 minutes)
8 - Part C Destination Profile - General Tab
- Address & Schedule, Description, Closures.
- Days of Operation.
(7 minutes)
8 - Part D Destination Profile – Contacts Tab
- Adding Other Contacts to a Destination.
- Adding Discipline Contacts.
(6 minutes)
8 - Part E Destination, Site and Agency Profiles
- Prerequisites and Documents
(11 minutes)
8 - Part F Destination Profile – Capacity Tab
- Capacity Tab
(5 minutes)
  RC Training Quiz