Training for RCs - Index of the RC Training Video Series
Receiving Agency Related Guide (RARG)
Summary:
Index of the RC Training Video Series. This series is intended for introductory training of Receiving Coordinators and also as a review of the placement process within HSPnet.
If you are a new Receiving Coordinator and do not have full access to HSPnet, please view these videos and then complete the RC Training Quiz
Module |
Description |
1 |
RC Role Video |
2 |
Other Roles in HSPnet |
3 |
Essential Terminology |
4 - Part A |
HSPnet Welcome Screen and Navigation - A |
4 - Part B | HSPnet Welcome Screen and Navigation - B Includes topics on Current View, Filtering the fields to view placements in Welcome Screen and Inbox. (9 minutes) |
4 - Part C | HSPnet Welcome Screen and Navigation - C Includes topics (9 minutes) |
5 |
Placement Request Details |
6 - Part A |
RC Placement Cycle |
6 - Part B | Placement Cycle Video- Continuation of Pending Screen Overview - Continuation of Pending requests. - Toggling between Pending, Inbox and Calendar Views. - Individual and Group Shift Schedules. - Conflict Flags. - Other icons of the Preview Pending (8 minutes) |
6 - Part C | Placement Cycle Video - Redirecting Requests to the Destination - Redirecting Requests to the Destination (Redir). - Redirecting Requests to the Destination that is not using HSPnet (Redir-P). - Reporting Queue / Action Needed – to be Delivered. - Stock Redirect P Message. (10 minutes) |
6 - Part D |
Placement Cycle Video - Redirecting Requests to the Destination con't |
6 - Part E | Reporting and History Tab - Reporting Menu – Placements & Schedules. - Reporting Menu – Report Wizards. - Placement Request History. (4 minutes) |
7 - Part A | Staff & Users Management An overview of Staff & User Management. - Department Maintenance, Add / Create a new Department and Department Contact. (13 minutes) |
7 - Part B | Staff & User Management - Creating Staff Records - Adding a new staff record. - Moving a staff record to another Department. - Deactivating and Reactivating staff records. (8 minutes) |
7 - Part C | Staff & User Management - Creating HSPnet User Accounts - Staff Profile. - Creating HSPnet User Accounts. - Monitor View. - Different stages of access “yellow, light grey and dark grey” Key overview. - Copy from Existing User. - Department, Disciplines, Sites, Services, and Destinations staff access. (21 minutes) |
8 - Part A | Services An overview of Services, Destinations and Profiles. - Service Maintenance, Service Contact and adding a new Service. - Lookup Feature. (9 minutes) |
8 - Part B | Service, Destinations and Destination Contacts - Adding/removing a Service to a Destination. - Adding a Destination Contact to a Destination. - Managing and Updating Destination Contact Access. - Adding a new Destination to a Site. - Reactivating a Deactivated Destination. (14 minutes) |
8 - Part C | Destination Profile - General Tab - Address & Schedule, Description, Closures. - Days of Operation. (7 minutes) |
8 - Part D | Destination Profile – Contacts Tab - Adding Other Contacts to a Destination. - Adding Discipline Contacts. (6 minutes) |
8 - Part E | Destination, Site and Agency Profiles - Prerequisites and Documents (11 minutes) |
8 - Part F | Destination Profile – Capacity Tab - Capacity Tab (5 minutes) |