Training for RCs - Index of the RC Training Video Series

Receiving Agency Related Guide (RARG)

Summary:
Index of the RC Training Video Series. This series is intended for introductory training of Receiving Coordinators and also as a review of the placement process within HSPnet.

If you are a new Receiving Coordinator and do not have full access to HSPnet, please view these videos (scroll down to see) and then complete the RC Training Quiz following these steps:

Prepare for the RC Local Administrator Quiz by logging in to the HSPnet Knowledge Base and completing the RC Training Video Series and quiz.
When ready to write the RC Local Administrator Quiz:

1. Log in to your provincial instance of HSPnet.
2. In the navigation bar on the left, select Maintenance and then Setup/Lookup. The Setup/Lookup screen opens.
3. In the Personal Setup section, select HSPnet eLearning. HSPnet eLearning, the HSPnet Learning Management System, opens.
4. In the Course categories section, select English. A list of all courses available in English opens.
5. Select Receiving Coordinator Local Administrator Quiz. The Receiving Coordinator Local Administrator Quiz course opens.
6. Select Enroll me to advance to the next screen.
7. Review the Course Information and then select Receiving Coordinator Local Administrator Quiz. The Receiving Coordinator Local Administrator Quiz activity opens.
8. Select Enter. The Receiving Coordinator Local Administrator Quiz opens.
9. Write the quiz as many times as you need to pass it (i.e., score >70%). Note that you do not need to finish the entire quiz in one sitting: your progress can be saved, and you can return to complete the quiz at a later time.
10. When you finish the quiz, select Exit Activity (grey button on the top right of the screen). Your quiz result is saved to HSPnet eLearning.

When you pass the quiz, the HSPnet team is automatically notified, and they will upgrade your status in HSPnet from RC Regular Access to RC Local Administrator and send you an email confirming this. Local Administrator status provides you with access to all the features and functions of HSPnet available to an RC.

Module	Description
1	RC Role Video An overview of the role of the Receiving Coordinator (RC). (8 minutes)
2	Other Roles in HSPnet An overview of other roles in HSPnet. (6 minutes)
3	Essential Terminology An overview of Essential Terminology the Receiving Coordinator (RC). (9 minutes)
4 - Part A	HSPnet Welcome Screen and Navigation - A An overview of the HSPnet Welcome Screen and Navigation for the Receiving Coordinator (RC). (10 minutes)
4 - Part B	HSPnet Welcome Screen and Navigation - B Includes topics on Current View, Filtering the fields to view placements in Welcome Screen and Inbox. (9 minutes)
4 - Part C	HSPnet Welcome Screen and Navigation - C Includes topics on Changes/Alerts from Other Agencies, Group Conflict Alerts, Group Shift Schedule, CFO Summary, Lookup (Person). (9 minutes)
5	Placement Request Details An overview of the Placement Request Details. (8 minutes)
6 - Part A	RC Placement Cycle An overview of the role of the Placement Cycle for the Receiving Coordinator (RC). - Placement Cycle - RC Welcome Screen – Pending requests and the explanation of the following fields to ASSD. (12 minutes)
6 - Part B	Placement Cycle Video- Continuation of Pending Screen Overview - Continuation of Pending requests. - Toggling between Pending, Inbox and Calendar Views. - Individual and Group Shift Schedules. - Conflict Flags. - Other icons of the Preview Pending Screen (8 minutes)
6 - Part C	Placement Cycle Video - Redirecting Requests to the Destination - Redirecting Requests to the Destination (Redir). - Redirecting Requests to the Destination that is not using HSPnet (Redir-P). - Reporting Queue / Action Needed – to be Delivered. - Stock Redirect P Message. (10 minutes)
6 - Part D	Placement Cycle Video - Redirecting Requests to the Destination con't - Pending Requests with Conflict Flags. - Adding Conditions to a Request / Conditions Removed. - Dismissing Requests. - AccD to be AccA / DecD to be DecA. - Accepting and Declining Redir-P Requests. - Redir-P For Follow-up. - Adding a New Supervisor / Preceptor. - For Follow-up, AccA to be Confirmed, need Student Assignment, Cancelled. (12 minutes)
6 - Part E	Reporting and History Tab - Reporting Menu – Placements & Schedules. - Reporting Menu – Report Wizards. - Placement Request History. (4 minutes)
7 - Part A	Staff & Users Management An overview of Staff & User Management. - Department Maintenance, Add / Create a new Department and Department Contact. (13 minutes)
7 - Part B	Staff & User Management - Creating Staff Records - Adding a new staff record. - Moving a staff record to another Department. - Deactivating and Reactivating staff records. (8 minutes)
7 - Part C	Staff & User Management - Creating HSPnet User Accounts - Staff Profile. - Creating HSPnet User Accounts. - Monitor View. - Different stages of access “yellow, light grey and dark grey” Key overview. - Copy from Existing User. - Department, Disciplines, Sites, Services, and Destinations staff access. (21 minutes)
8 - Part A	Services An overview of Services, Destinations and Profiles. - Service Maintenance, Service Contact and adding a new Service. - Lookup Feature. (9 minutes)
8 - Part B	Service, Destinations and Destination Contacts - Adding/removing a Service to a Destination. - Adding a Destination Contact to a Destination. - Managing and Updating Destination Contact Access. - Adding a new Destination to a Site. - Reactivating a Deactivated Destination. (14 minutes)
8 - Part C	Destination Profile - General Tab - Address & Schedule, Description, Closures. - Days of Operation. (7 minutes)
8 - Part D	Destination Profile – Contacts Tab - Adding Other Contacts to a Destination. - Adding Discipline Contacts. (6 minutes)
8 - Part E	Destination, Site and Agency Profiles - Prerequisites and Documents (11 minutes)
8 - Part F	Destination Profile – Capacity Tab - Capacity Tab (5 minutes)