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Training for RCs - Index of the RC Training Video Series

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        Created by <span class="author"> Erik Graham</span>, last modified on Jun 26, 2023
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Receiving Agency Related Guide (RARG)

Summary: Index of the RC Training Video Series. This series is intended for introductory training of Receiving Coordinators and also as a review of the placement process within HSPnet.

If you are a new Receiving Coordinator and do not have full access to HSPnet, please view these videos and then go to this page to complete the RC Quiz to get full access. RC Training Quiz

The parts highlighted in green are the parts of the Full Access Training video for the RC Quiz. 

ModuleDescription
1RC Role Video
An overview of the role of the Receiving Coordinator (RC).
(8 minutes)

2

Other Roles in HSPnet
An overview of other roles in HSPnet. 
(6 minutes)

3

Essential Terminology
An overview of Essential Terminology the Receiving Coordinator (RC). 
(9 minutes)

4 - Part A

HSPnet Welcome Screen and Navigation - A
An overview of the HSPnet Welcome Screen and Navigation for the Receiving Coordinator (RC).
(10 minutes)

4 - Part BHSPnet Welcome Screen and Navigation - B
Includes topics on Current View, Filtering the fields to view placements in Welcome Screen and Inbox.  
(9 minutes)
4 - Part CHSPnet Welcome Screen and Navigation - C
Includes topics on Changes/Alerts from Other Agencies, Group Conflict Alerts, Group Shift Schedule, CFO Summary, Lookup (Person).  
(9 minutes)
5

Placement Request Details
An overview of the Placement Request Details. 
(8 minutes)

6 - Part A

RC Placement Cycle
An overview of the role of the Placement Cycle for the Receiving Coordinator (RC).
- Placement Cycle
- RC Welcome Screen – Pending requests and the explanation of the following fields to ASSD. 
(12 minutes)

6 - Part BPlacement Cycle Video- Continuation of Pending Screen Overview
- Continuation of Pending requests.
- Toggling between Pending, Inbox and Calendar Views.
- Individual and Group Shift Schedules.
- Conflict Flags.
- Other icons of the Preview Pending Screen 
(8 minutes)
6 - Part CPlacement Cycle Video - Redirecting Requests to the Destination
- Redirecting Requests to the Destination (Redir).
- Redirecting Requests to the Destination that is not using HSPnet (Redir-P).
- Reporting Queue / Action Needed – to be Delivered.
- Stock Redirect P Message. 
(10 minutes)
6 - Part D

Placement Cycle Video - Redirecting Requests to the Destination con't
- Pending Requests with Conflict Flags.
- Adding Conditions to a Request / Conditions Removed.
- Dismissing Requests.
- AccD to be AccA / DecD to be DecA.
- Accepting and Declining Redir-P Requests.
- Redir-P For Follow-up.
- Adding a New Supervisor / Preceptor.
- For Follow-up, AccA to be Confirmed, need Student Assignment, Cancelled. 
(12 minutes)

6 - Part EReporting and History Tab
- Reporting Menu – Placements & Schedules.
- Reporting Menu – Report Wizards.
- Placement Request History. 
(4 minutes)
ModuleDescription
7 - Part AStaff & Users Management
An overview of Staff & User Management.
- Department Maintenance, Add / Create a new Department and Department Contact. 
(13 minutes)
7 - Part BStaff & User Management - Creating Staff Records
- Adding a new staff record.
- Moving a staff record to another Department.
- Deactivating and Reactivating staff records.
(8 minutes)
7 - Part CStaff & User Management - Creating HSPnet User Accounts
- Staff Profile.
- Creating HSPnet User Accounts.
- Monitor View.
- Different stages of access “yellow, light grey and dark grey” Key overview.
- Copy from Existing User.
- Department, Disciplines, Sites, Services, and Destinations staff access.
(21 minutes)
8 - Part A

Services
An overview of Services, Destinations and Profiles.
- Service Maintenance, Service Contact and adding a new Service.
- Lookup Feature.
(9 minutes)

8 - Part BService, Destinations and Destination Contacts
- Adding/removing a Service to a Destination.
- Adding a Destination Contact to a Destination.
- Managing and Updating Destination Contact Access.
- Adding a new Destination to a Site.
- Reactivating a Deactivated Destination.
(14 minutes)
8 - Part CDestination Profile - General Tab
- Address & Schedule, Description, Closures.
- Days of Operation.
(7 minutes)
8 - Part DDestination Profile – Contacts Tab
- Adding Other Contacts to a Destination.
- Adding Discipline Contacts.
(6 minutes)
8 - Part EDestination, Site and Agency Profiles
- Prerequisites and Documents
(11 minutes)
8 - Part FDestination Profile – Capacity Tab
- Capacity Tab
(5 minutes)
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                        ## Attachments:
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                                                        ![](images/icons/bullet_blue.gif)
                            [agencies departments.mp4](attachments/33362146/33362142.mp4) (video/mp4)
                              

                                                        ![](images/icons/bullet_blue.gif)
                            [autostudentupload_v2.mp4](attachments/33362146/33362143.mp4) (video/mp4)
                              

                                                        ![](images/icons/bullet_blue.gif)
                            [automated_student_upload.mp4](attachments/33362146/33362144.mp4) (video/mp4)
                              

                                                        ![](images/icons/bullet_blue.gif)
                            [preq upload.mp4](attachments/33362146/33362145.mp4) (video/mp4)
                              

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