Student Guide - e-Orientation - Recommendations and Troubleshooting Guide
Placing AgencyStudent Related Guide (PARG)SRG)
Summary:
This guide covers some common recommendations and troubleshooting tips for students experiencing issues with e-Orientation.
Background
- The e-Orientation feature provides students with access to eLearning modules that are published by receiving sites to prepare them for an upcoming clinical placement.
- These are all third party modules that are hosted by but are not owned by HSPnet
Recommendations:
- Ensure you have sufficient time to complete your modules. If you rush through you will miss elements resulting in an incomplete module
- Use a computer, rather than a phone or a tablet
- Chrome is the recommended browser. If not available, you may need to try a variety of browsers
Troubleshooting tips:
- If you are unable to click “Next” or move forward, be sure the
- When finished, click the “Exit Activity” button on the top right of the module to ensure your progress is saved
- When you have completed the module, please take a screen capture for verification
- The modules update hourly, you may not see the completion status updated right away. Please check back after a full hour before contacting your Placing Coordinator
- If you experience any issues with e-Orientation, please contact your Placing Coordinator. If they cannot resolve the issue, they will escalate to the support team directly