Supports Available to Lead Agents

Supports available to LAs include:

• On the HSPnet Knowledge Base (KB), you’ll find reference information, standard operating procedures (SOPs), and training videos.
• Consult with Lead Agencies from other jurisdictions.
• Attend User Advisory Group (UAG) meetings.
• Attend Q & A Sessions, Provincial Webinars, and National Webinars hosted by HSPnet.
• Contact the HSPnet HelpDesk at support@hspcanada.net:
• Do NOT include student names in your message.
• Do include a placement request reference number, if appropriate.
• Provide all details needed to investigate the issue.
• Ensure any names submitted are spelled correctly.